Cookie Policy
Last Updated: January 22, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance the user experience.
2. How We Use Cookies
Once Maison uses cookies to improve your browsing experience, analyze website traffic, and personalize content. We only use non-essential cookies with your explicit consent, which you can provide or withdraw at any time through our cookie consent banner or cookie settings.
3. Types of Cookies We Use
3.1 Essential Cookies (Always Active)
These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| oncemaison_gdpr_consent | Stores your cookie consent preferences | 365 days |
| session_id | Maintains your session state | Session (until browser closes) |
| security_token | Security and CSRF protection | Session |
3.2 Analytics Cookies (Requires Consent)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website and services.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and tracks sessions | 2 years |
| _ga_[container-id] | Google Analytics 4 | Maintains session state and tracks page views | 2 years |
| _gid | Google Analytics | Distinguishes users over a 24-hour period | 24 hours |
| _gat | Google Analytics | Throttles request rate to prevent overload | 1 minute |
Data Collected: Page views, session duration, bounce rate, referral sources, device type, geographic location (country/city level only)
Data Protection: IP anonymization is enabled. Data is retained for 14 months.
3.3 Marketing Cookies (Requires Consent)
These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. They may be set by us or by third-party advertising partners.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Facebook Pixel | Tracks conversions and retargeting | 3 months |
| fr | Delivers and measures ad effectiveness | 3 months | |
| IDE | Google DoubleClick | Measures ad campaign effectiveness | 1 year |
Note: Marketing cookies are only activated with your explicit consent.
3.4 Functional Cookies (Requires Consent)
These cookies enable enhanced functionality and personalization, such as videos, live chats, and social media integrations. They may be set by us or by third-party providers.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| preferences | Once Maison | Remembers your language and region preferences | 1 year |
| player | Vimeo/YouTube | Enables video playback and remembers volume settings | 1 year |
| intercom-session | Intercom (if applicable) | Enables live chat functionality | 7 days |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control the placement of these cookies and cannot access them ourselves. These third parties have their own privacy and cookie policies, which we encourage you to review:
- Google Analytics: Google Privacy Policy
- Facebook: Facebook Data Policy
- Vimeo: Vimeo Privacy Policy
- YouTube: YouTube Privacy Policy
5. How to Manage Cookies
5.1 Our Cookie Consent Tool
You can manage your cookie preferences at any time using our cookie consent tool. Click the button below to open your cookie settings:
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to block or alert you about cookies. However, blocking all cookies may affect your ability to use certain features of our website.
How to manage cookies in popular browsers:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
5.3 Opt-Out Tools
You can also use these industry opt-out tools:
- Google Analytics Opt-out: Browser Add-on
- Network Advertising Initiative: NAI Opt-Out
- Your Online Choices (EU): youronlinechoices.com
6. Consent Withdrawal
You can withdraw your consent to non-essential cookies at any time. This will not affect any processing that occurred before you withdrew consent. To withdraw consent:
- Use our cookie settings tool (button above)
- Clear your browser cookies
- Contact us at privacy@oncemaison.com
7. Cookie Lifespan
Cookies on our website have different lifespans:
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (see tables above) or until you delete them
8. Do Not Track (DNT)
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you don't want to have your online activity tracked. We respect DNT signals and will not track users who have DNT enabled in their browser, except for essential cookies required for website functionality.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@oncemaison.com
- Address: Once Maison, [Your Business Address]
11. More Information
For more information about how we process your personal data, please see our Privacy Policy.
For general information about cookies, visit www.allaboutcookies.org.